Notices

Update: Posters and Prints

Starting in late February, we began experiencing intermittent issues with our fulfillment of posters and prints. We have now updated our packaging and shipping process for these items and are...

Update: Matara Birthday Collection

When the Matara Birthday Collection dropped, we shared that the expected shipping date for all items would be in March 2025. As we're now halfway into the month, we wanted...

Update: Hotaru Akatsuki Birthday Collection

Thank you to all of Hotaru’s fans for supporting her birthday collection! Our original shipping estimate for this drop was March 2025. A few weeks ago, our manufacturer ran into...

New Shipping Option: Duties and Taxes Paid

Starting today, we are offering a new shipping option, Passport Priority Duties and Taxes Paid, for all of our fans outside of the United States. This will charge duties and...

Update: Missing or Delayed Shipments to Canada

On November 15, 2024, the Canadian Union of Postal Workers began a strike against Canada Post, resulting in a temporary halt in shipments in and to Canada. Although the strike...